- This is NOT a FREE TAFE course, however funding is available for this course to eligible NSW residents. Payment plan options are available for other states.
- Only Australian Citizens and Residents can apply for this course. Limited visa holders can be accepted pending a VEVO check. This provider is not CRICOS registered and cannot accept Subclass 500 visa holders.
Course Overview
Our SIR30216 Certificate III in Retail qualification is designed to prepare individuals for varied roles across different industries and environments while exercising professional judgement. Throughout the program, students should develop a broad range of competencies and learn to apply them with discretion and relevant theoretical knowledge.
Who's It For?
A Certificate III in Retail is designed for individuals seeking to start or advance their careers in the retail industry. This qualification is ideal for those who are currently working in retail roles, such as sales assistants, cashiers, or stock handlers, and want to formalise their skills and enhance their career prospects.
It’s also suitable for newcomers to the retail sector who are looking to gain foundational knowledge and practical skills in customer service, sales techniques, and inventory management. The course covers essential topics like communication, teamwork, and problem-solving, equipping learners to thrive in a dynamic retail environment.
Whether you’re aiming to improve your current job performance or prepare for a management role in retail, a Certificate III in Retail provides the comprehensive training needed to succeed and excel in this fast-paced industry.
Job Outcomes
Potential career outcomes could include:
- Frontline Sales Assistant
- Retail Supervisor
- Customer Service Representative
What You'll Learn
Upon successfully completing this nationally recognised qualification, students should be able to:
- Communicate effectively with customers to build rapport
- Handle inquiries and provide outstanding customer service
- Follow necessary safety procedures to keep the work environment safe, clean and hygienic
- Use sales techniques, present products effectively, answer customer questions about features and benefits, and upsell and cross-sell products
Recognition
Study Method
- BlendedBlended delivery - both online course content and partial face to face requirements
- In-classIn class delivery - predominately face to face course content conducted at a specific location
- OnlineOnline delivery - online course content with the exception of assessments and work placement
- VirtualVirtual Delivery - Live and interactive classroom-style learning conducted completely online
Duration and Study Load
- This qualification can be completed in anywhere between three and thirty-six months, dependent on the student’s experience, Credit Transfer (CT) or Recognition of Prior Learning (RPL)
Delivery
- This course may be delivered through face-to-face, online, or work-based training
Entry Requirements
- Unique Student Identifier (USI)
- Verifiable identification documents
- Completion of the LLN assessment
Course Features
- Flexible Learning Options: Offers a range of delivery methods, including online, in-person, and blended formats, allowing you to study at your own pace
- Dedicated Student Support: Our friendly and experienced Student Support Officers, Training Co-Ordinators and Trainer and Assessors will be there for you from enrolment to graduation
- Industry-Relevant Training: Designed in consultation with industry professionals to ensure the content is up-to-date and relevant to current business practices
- Networking Opportunities: Encourages connections with peers and industry professionals, enhancing your career prospects
- Pathway to Further Education: Offers a stepping stone to higher-level qualifications in this area or related areas
Recognition of Prior Learning
- Credit Transfer (CT) or Recognition of Prior Learning (RPL) are available for eligible individuals
Assessment
We use a range of assessment methods for this qualification, including:
- Short answers
- Projects
- Activities
- Workplace observation
- Observation in a simulated workplace
Testimonials
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"My whole experience was very positive, I felt very supported by my trainer and all the staff."Jayleigh LSIR30216 Certificate III in Retail
Why Study With Us?
- Strong Focus on Employability: Our programs are designed to equip you with the skills and knowledge employers are looking for, increasing your job readiness
- Tailored Support: We provide personalised guidance and resources to help you succeed, ensuring you receive the attention you need throughout your studies
- Positive Learning Environment: Join a supportive community of learners where collaboration and engagement are encouraged
Studying with us means investing in quality training for your future with a program that prioritises your growth and success.
Eligibility Criteria for NSW Government Funding
- AGE AND SCHOOL: Applicants must be 15 years or older and no longer in secondary school
- QUALIFICATION STATUS: Applicants must not hold the qualification they are enrolling for, nor a qualification in the same industry and level or higher
- CITIZENSHIP AND RESIDENCY STATUS: Applicants must be one of the following:
- Australian Citizen
- Australian Permanent Resident
- New Zealand Citizens who have been in Australia for at least six months
- Humanitarian Visa Holders or a partner visa holder whose sponsor is a humanitarian visa holder
- EMPLOYMENT STATUS: Applicants must be full-time or part-time workers employed in permanent roles. Casual workers do not qualify directly but may do so should they become permanent employees
- NEW ENTRANT STATUS: Prior to the commencement of the traineeship, applicants must have been employed by their traineeship employer for less than:
- 3 months if they worked an average of 30 hours or more a week
- 12 months if they worked less than an average of 30 hours a week
Subjects
This qualification consists of 13 units of competency.
About Aurora Training and Professional Services
Aurora Training & Professional Services Pty Ltd has an excellent reputation for delivering nationally recognised training and assessment, across a variety of vocational disciplines. We deliver Accredited Face-to-Face training throughout QLD and NSW and Online training in all states of Australia, specialising in skilling and re-skilling people for entry or re-entry into the workforce, as well as up-skilling current employees through existing worker training programs.
We believe people and society are better off when they’re in a position to follow their own path of learning and professional development. Quality education provides learners with enhanced knowledge and skills. Of course, as we all know, knowledge is power. We’ve made it our mission to empower learners with knowledge and skills required to not only advance their career, but to reach their full potential. And it would be our absolute pleasure to help unleash yours, as well.
Our training and assessment practices are informed by industry. And, they’re conducted by qualified trainers with ‘real world’ current experience in their respective field of vocation. Your training lessons, workplace training, online learning support or recognition of prior learning (RPL) application, will be handled by one of our qualified trainers and assessors. From start to finish, you will be assured of receiving the service you rightly deserve.
Aurora Training and Professional Services Pty Ltd is a Registered Training Organization (RTO 90966)
